Fees

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Choosing an Occupational Therapist is an important decision, and I believe you should have clear information about fees before getting started.

My fees reflect the time, clinical reasoning, preparation, ongoing professional development and personalised support involved in providing high-quality Occupational Therapy.

Whale Shark Therapy Services welcomes clients accessing Occupational Therapy through:

• Private funding (including Private Health Insurance rebates and Medicare Chronic Condition Management Plans, where eligible) 
• Self-managed NDIS 
• Plan-managed NDIS

The way fees and invoices are managed depends on your funding arrangement.

Fees for private clients and self-managed NDIS participants are listed below. Plan-managed NDIS participants are billed in accordance with the current NDIS Pricing Arrangements and Price Limits.

Fees are reviewed periodically and any changes will be communicated through my website and client communications.

If you have any questions about fees, funding or rebates, please don't hesitate to get in touch. I'm always happy to help.

$247.44 per hour

Appointments are billed in proportion to the time provided.

This includes appointments delivered:

• 🏥 At my clinic in Doubleview 
• 🏡 In your home 
• 🏫 At school or childcare 
• 🌳 In the community 
• 💻 Via telehealth

$41.24 per 10 minutes

Travel is billed proportionately based on the time required to travel to and from your appointment.

Travel charges apply only to mobile appointments and are not charged for clinic or telehealth appointments.

Where possible, travel is shared between clients who are seen during the same trip to help reduce individual costs.

$1.00 per kilometre

Mileage is charged for mobile appointments and is shared between clients where applicable.

Occupational Therapy involves much more than the time we spend together during an appointment.

Your fees contribute to the time and expertise required to provide thoughtful, individualised care, including:

• Clinical reasoning and professional expertise 
• Individualised assessment and goal setting 
• Preparation before appointments 
• Evidence-informed therapy planning 
• Clinical documentation and record keeping 
• Personalised therapy resources where appropriate 
• Ongoing professional development 
• Collaboration with families, schools and other professionals (where appropriate) 

My goal is to provide Occupational Therapy that is practical, personalised and focused on helping you participate more confidently in everyday life.

One of the benefits of mobile Occupational Therapy is that support can take place where everyday life happens - at home, school, childcare or in the community.

Providing therapy in familiar environments allows me to better understand routines, identify barriers and develop practical strategies that can be incorporated into daily life.

Travel charges help cover the time required to travel between appointments.

To keep travel costs as fair as possible, I:

• Schedule appointments geographically where possible. 
• Share travel between clients whenever practical. 
• Offer clinic appointments in Doubleview. 
• Offer telehealth appointments Australia-wide. 

My goal is to provide flexible services while keeping travel costs as fair and transparent as possible.

The information below explains how fees, invoices and claiming work for each funding arrangement.

Private clients pay their invoice after each appointment.

If you have Occupational Therapy included in your private health insurance extras cover, you may be able to claim a rebate. Please contact your health insurer to determine your level of cover and any rebate available under your policy.

Some people may also be eligible for Medicare rebates through a Chronic Condition Management Plan. Please speak with your GP to determine whether you are eligible.

I welcome self-managed NDIS participants.

Self-management gives you the flexibility to choose the providers you work with and negotiate fees directly.

An invoice will be issued after your appointment. Once payment has been made, you can submit the invoice through the NDIS portal for reimbursement.

If you're new to self-managing your NDIS plan or have questions about how claiming works, I'm always happy to help.

I welcome plan-managed NDIS participants.

Services are billed in accordance with the current NDIS Pricing Arrangements and Price Limits.

Invoices are sent directly to your nominated Plan Manager for payment, so you won't need to pay upfront.

If you're unsure whether your NDIS plan is self-managed or plan-managed, or have any questions about funding, please don't hesitate to get in touch.

Invoices are issued after services have been provided.

Every invoice clearly outlines the services provided and may include:

• Occupational Therapy 
• Provider travel (where applicable) 
• Mileage (where applicable) 
• Agreed non-face-to-face services (where applicable) 

Payment details are included on every invoice.

Once payment has been received, your invoice also serves as your receipt.

If you ever have a question about an invoice, please don't hesitate to get in touch. I'm always happy to explain how it has been calculated.